24/7 Field Support Active Plot 6, Hill Crescent, Banda · Kampala
After-Sales Support

Our Commitment to You —
Beyond the Sale

At Modern Emperor Automobiles, our commitment to you does not end when you drive off our lot. From routine maintenance to emergency breakdown support, MEA's factory-trained Ashok Leyland technicians maximize your vehicle uptime across Uganda.

Headquartered at Banda, Kampala

Built to Keep
You Moving

Our comprehensive after-sales operation — headquartered at our state-of-the-art service centre at Plot 6, Banda Road, Kampala — is designed to maximize your vehicle uptime, minimize operating costs, and keep your fleet earning revenue.

From routine preventive maintenance to complex diagnostics and emergency breakdown support, MEA's factory-trained Ashok Leyland technicians are ready to deliver the highest standards of care for your trucks and buses — wherever you are in Uganda.

Service Centre
Address Plot 6, Banda Road, Kampala
Working Hours Mon–Fri 08:30–17:30
Sat 09:00–13:00
Emergency 24/7 Field Support Active
Uptime
24/7
Field technical support available anywhere in Uganda, any day of the week
Branches
3
Service locations — Banda Kampala, Jinja, and Arua — covering Uganda
Parts
100%
Genuine Ashok Leyland parts at all MEA branches. No counterfeits.
Trained
AL
Factory-certified Ashok Leyland technicians across all MEA service locations
Genuine Parts

Genuine Ashok Leyland
Spare Parts

Every spare part sold by Modern Emperor Automobiles is original Ashok Leyland manufacturer equipment — the same components fitted when your vehicle was built at the factory.

Full Manufacturer Warranty

All genuine parts carry full Ashok Leyland manufacturer warranty — protecting your investment.

Perfect Fit & Compatibility

Engineered for your specific model — every part fits exactly as designed at the factory.

Maintained Performance

Genuine parts preserve your vehicle's original fuel efficiency, safety, and performance.

Warranty Protection

Using MEA genuine parts ensures your vehicle warranty remains fully intact and valid.

Uganda-Wide Availability

Genuine Ashok Leyland parts stocked at Banda HQ, Jinja, and Arua branches.

Our Facility

Service Centre — Banda, Kampala

Our headquarters at Plot 6, Banda Road, Kampala is home to a fully-equipped, state-of-the-art service centre built specifically for Ashok Leyland trucks and buses.

Advanced Diagnostics

Computerized fault detection systems for all Ashok Leyland models — fast, accurate diagnosis.

Dedicated Workshop Bays

Separate workshop bays for trucks and buses of all sizes — purpose-built for Ashok Leyland vehicles.

Certified Technicians

Ashok Leyland-certified technicians trained to factory standards for every model in our range.

On-Site Parts Store

Genuine spare parts store on-site for fast availability — reducing your vehicle downtime.

Preventive Maintenance

Scheduled preventive maintenance and vehicle health monitoring to prevent problems before they occur.

Transparent Billing

Fair, clear, and understandable service billing — no hidden charges, ever.

Our Commitment

Our Service Promise

Treating every customer with fairness, respect, and professionalism

Clear, transparent, and understandable billing — no hidden charges

Completing work within the agreed and promised timeframe

Repairing when possible, rather than replacing unnecessarily

Quick, fair resolution of any misunderstanding or concern

Using only genuine Ashok Leyland parts with replacement guarantee

Carrying out all repairs strictly within Ashok Leyland manufacturer recommendations

24/7 Support

Field Technical Support

Breakdowns don't keep business hours — and neither do we. MEA provides 24/7 field technical support across Uganda. Our trained mobile service team will come to your vehicle's location — whether on a construction site, a highway, or in a remote district — to diagnose and resolve the issue and get your fleet moving again.

Monday – Friday 08:30 – 17:30
Saturday 09:00 – 13:00
Emergency Field Support 24 hours · 7 days a week
FAQs

Frequently Asked Questions

Where can I get my Ashok Leyland truck serviced in Uganda?
Modern Emperor Automobiles operates a fully-equipped Ashok Leyland service centre at Plot 6, Banda Road, Kampala, with additional service support at branches in Jinja and Arua. Call +256 709 035 440 to book a service.
Are genuine Ashok Leyland spare parts available in Uganda?
Yes. MEA stocks genuine Ashok Leyland parts at our Banda headquarters and all branch locations across Uganda. All parts come with manufacturer warranty and are compatible with your specific vehicle model.
Does MEA offer emergency roadside assistance in Uganda?
Yes. MEA provides 24/7 field technical support across Uganda. Contact us on +256 709 035 440 or WhatsApp at any hour and our mobile team will respond to your location.
How long does a truck service take at MEA?
Service times depend on the type of maintenance required. For routine preventive maintenance, we work within an agreed timeframe communicated at the time of booking. We commit to completing all work within the promised time.
Book a Service

Ready to Book Your Service?

Contact our team to schedule a service, request genuine parts, or arrange 24/7 field support — we're here whenever you need us.